Privacy Policy
Welcome to Southwark Skip Hire. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you use our services, we may collect personal information that can be used to identify you. This includes:
- Name
- Address
- Email address
- Phone number
- Payment information
Non-Personal Information
We also collect non-personal information that does not identify you personally. This includes:
- Browser type
- IP address
- Operating system
- Pages viewed on our site
- Time spent on each page
How We Use Your Information
Your information is used to improve our services and provide a better experience for you. Specifically, we use your information for the following purposes:
- To process and manage your skip hire orders
- To communicate with you about your orders and our services
- To send you promotional offers and updates (if you have consented)
- To analyze usage trends and improve our website
- To ensure the security of our services
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Examples of third-party service providers include:
- Payment processing companies
- Shipping and delivery services
- Email marketing platforms
We require these third parties to use your data only for the purposes of providing these services to us and are prohibited from using your information for other purposes.
Data Security
Your personal information is kept secure. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Secure servers and encryption
- Regular security audits
- Access controls to limit who can view your data
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.
Your Rights
You have certain rights regarding your personal information. These include:
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if any information is inaccurate or incomplete.
Data Deletion
You have the right to request the deletion of your personal information under certain circumstances. We will comply with such requests unless we are required to retain the information for legal reasons.
Cookies and Tracking Technologies
Like many websites, Southwark Skip Hire uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to personalize your experience.
You can choose to disable cookies through your browser settings, but please note that some features of our website may not function properly if you do so.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information as soon as possible.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or other methods if significant changes are made. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Legal Basis for Processing Personal Data
We process your personal data based on several legal grounds:
- Consent: You have given us permission to process your data for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligations: We may be required to process your data to comply with legal obligations.
- Legitimate Interests: We have a legitimate interest in processing your data to improve our services and customer experience.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
User Responsibilities
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Ensure that the information you provide is accurate and up-to-date.
Third-Party Advertisements
Our website may display advertisements from third parties. These advertisers may use cookies and similar tracking technologies to collect information about your visits to our site and other websites. This information is used to provide you with personalized advertisements.
Analytics
We use analytics tools to monitor and analyze the performance of our website. These tools help us understand user behavior, track the effectiveness of our marketing efforts, and improve our services.
User Consent
By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Regulatory Compliance
We comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR). If you have any questions or concerns about our compliance, please contact us through the appropriate channels.
Termination
We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for conduct that we believe violates this Privacy Policy or is harmful to other users of our services, us, or third parties, or for any other reason.
Dispute Resolution
Any disputes arising out of or related to this Privacy Policy will be governed by the laws of the jurisdiction in which Southwark Skip Hire operates, without regard to its conflict of law provisions.
Feedback
We welcome your feedback regarding our Privacy Policy. Your input helps us improve our services and ensures that we continue to protect your personal information effectively.